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Success in real-world business scenarios

Case Studies

Explore our case studies to see how we’ve helped businesses like yours achieve remarkable results. From streamlining operations to driving growth, discover the impact of our tailored solutions in real-world scenarios

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Technology Lifecycle Management at a Large Tertiary Provider

LSI supported a large tertiary institution to manage their technology application portfolio. We helped reduce their technical debt and identified consolidation opportunities to streamline processes and enhance the user experience.

Payments Leakage to Contractors

Our client was exposed to financial risk through leakage on a large telecommunications project. LSI sampled a selection of contractors to identify leakage through poor financial and project practices.

Customer Centricity and Cost Savings

LSI was engaged to improve the customer experience and save money by reducing unnecessary duplication costs. LSI found savings of between 18.3 and 24.6 FTE across the scope of the project.

Claims Leakage Review

LSI was engaged to review the level of claims leakage within our clients Health claims. A number of key issues were identified to give insight to the client about where improvements could be made.

Design of Customer Centric Processes

LSI carried out a discovery programme, which both highlighted opportunities and created a platform for staff engagement and recognition of opportunities.

Supply Chain and Cost Management to Support Business Growth

We carried out an end-to-end supply chain review, to understand current forecasting processes, methodology and effectiveness, procurement planning, inventory and distribution, and order fulfilment.