Process Design & Optimisation

We are all about operational strategy.

Your processes are fundamental to the functioning of your organisation. We are experts in mapping and redesigning existing processes and creating new processes to ensure your organisation operates efficiently and effectively.

Your processes provide a structured approach to achieving organisational goals and ensuring consistency, efficiency and quality. LSI has worked across a variety of industries which allows us to take a wide lens of best practice within and across industries. This ensures that we provide solutions which hit the mark and are bespoke to each company we work with. We are specialists in mapping existing processes and working with our clients to implement changes to ensure that the processes are redesigned to be industry leading. LSI also works with clients to build new processes to achieve consistency, efficiency, transparency and compliance.

How We Can Help

Risk Management and Legal Compliance

Ensure that you are complying with industry standards and legal requirements to reduce the risk of legal issues and penalties

Increased Efficiency

Eliminate waste and ensure optimisation of resources throughout production processes

Improved Consistency

Ensure tasks are performed consistently across your organisation to ensure quality and reliability

Quality Control

Establish clear guidelines and standards to maintain a consistent level of quality in your products and services

Increased Transparency

Ensure that it is crystal clear who is responsible for each task, ensuring accountability and a documented trail to monitor compliance with internal policies

Case Studies

Proven Success: Real-World Results from Our Clients

Financial Services

Claims Leakage Review

LSI was engaged to review the level of claims leakage within our clients Health claims. A number of key issues were identified to give insight to the client about where improvements could be made.

Local Government

Redesign of Resource Consents Operating Model

The client approached LSI to address significant challenges within their resource consenting process. Developers in the region expressed frustration with the lengthy and costly process of obtaining consents, as well as inconsistency in advice.

Other Consulting Services

Operational Strategy

Service Delivery Management

Customer Centricity

Organisational Design

Productivity / Efficiency

Programme / Project Management

Continuous Improvement

Technology Lifecycle Management

Quality Management

Technical Writing