Strategic Excellence
Transforming organisational strategies with innovative, data-driven solutions to drive sustainable success and growth.
At LSI, we bridge the gap between intent and execution, helping organisations turn ambition into measurable outcomes. Our focus is operational strategy: aligning systems, people, and processes so that strategy delivers sustained performance.
For more than three decades, we have partnered with organisations across New Zealand to solve complex operational challenges. Working alongside teams, we design and deliver strategies that perform in the real world.
Each engagement combines insight with action, bringing together analysis, design, and practical delivery to make strategy tangible, sustainable, and effective.
We work with organisations across government, industry, and the community. Our clients value our ability to understand their challenges quickly, work in partnership with their teams, and support progress in complex operational environments.
Since opening our doors in 1989, we have built a reputation for clarity, capability, and commitment. Many organisations return to work with us because of our pragmatic partnership-based approach.
We do not just recommend what to do. We help make it happen. Our consultants work alongside leaders and teams to diagnose challenges, co-design practical solutions, and deliver results that endure. Whether improving service delivery, redesigning operations, or managing complex change, we focus on outcomes that are measurable, meaningful, and owned by those who deliver them.
Our work is grounded in a simple belief: the value of strategy lies in its implementation. That is why clients trust us to bring structure, discipline, and delivery focus to every project.
Every engagement follows our proprietary LSI model:
Diagnose | Design | Deliver – A structured model that connects strategy to execution.
We analyse performance, data, systems and organisational structures to understand root causes, clarify constraints, and identify opportunities.
We co-create solutions that fit the organisation, aligning people, processes, and technology to achieve practical and sustainable change.
This end-to-end support ensures that strategy moves beyond the planning stage and becomes part of daily operations.
Our clients value this practical partnership, particularly when navigating complex environments or delivering significant organisational change.
LSI helps aged care and health providers strengthen the operational systems that support safe high-quality care. We simplify processes and improve efficiency to support more consistent reliable service delivery.
Our work helps organisations meet regulatory obligations while delivering better outcomes for residents, patients, and staff.
LSI supports agencies to build operational processes that meet regulatory requirements and improve efficiency.
We simplify workflows, clarify responsibilities, and help teams deliver services that are dependable and compliant.
LSI works with New Zealand’s primary industries to improve production, supply, and workforce operations across complex environments.
We help organisations lift efficiency, strengthen planning, and build resilient future-ready operations.
LSI helps manufacturers and supply chain organisations lift productivity and performance across the full operational cycle.
We improve production flow, quality management, inventory control, and delivery performance to create reliable efficient operations.
LSI supports infrastructure, utility, and network providers to strengthen how services are managed and delivered.
We improve operational processes, reporting, and coordination so organisations can meet regulatory obligations and respond effectively to customers and communities
LSI helps organisations improve the way they work by streamlining processes, strengthening role clarity, and creating more efficient operating models.
We build scalable and resilient operations that bring greater certainty and control to complex projects, so delivery stays on track and meets regulatory expectations.
LSI helps tertiary and vocational providers improve the student experience by strengthening operational models and service processes.
We streamline workflows, improve coordination, and support institutions to deliver services that are reliable and consistent for learners
Our work is built on long-term relationships and proven outcomes. We are proud to support some of New Zealand’s most respected organisations across government, industry, and the community.
“Our staff has been fully engaged, and our management involvement and commitment has been high. LSI’s ability to engage staff at all levels has played an important role in this.”
– Ngāi Tahu Seafoods
“We set an aggressive timeframe to complete the project and engaged LSI to lead a small internal team. Implementation was on time and outcomes have been successful.”
– Toi Ohomai Institute of Technology
“We are seeing strong success from what has been implemented including record-breaking months and reduced debt. Thank you for your support.”
– National Manager, Performance and Recoveries, Insurance Sector
LSI is a panel provider in the New Zealand Government Procurement Business and Finance Category for Operations Management and Risk (Tier 2) and Business Change (Tier 3).
We are also an approved provider on MBIE’s Construction Consulting Provider Panel for Project Management and Supplementary Services.
“An independent report has found failings in the way the EQC handles it customers. The ‘gutsy’ report calls on the EQC to think about each customer as a person and make good choices accordingly.”
Our case studies show how we help clients achieve measurable results:
