We are all about operational strategy.

Field Services

Ensuring that your field teams are operating efficiently and effectively is crucial. LSI goes out into the field to assess the productivity of your field teams and gives your organisation specific help to reduce issues and frustrations using our wide knowledge of better practice.

LSI has specific field experience working with organisations that are laying and maintaining infrastructure networks. (Electricity / Water / Internet etc) We conduct operational assessments to evaluate a client’s processes and workflows in the field to allow us to identify inefficiencies and areas for improvement. LSI observe operations at the “coalface” so that we understand the day-to-day challenges out in the field. Once we have suggested changes to processes and workflows, we assist with implementation support to ensure that any changes are properly integrated into our clients’ operations. This may involve training staff, monitoring progress and making real-time adjustments. Throughout our time working with our clients, we ensure that effective change management processes are in place to help manage the transition period and ensure that any changes are sustainable.

How We Can Help

Objective Assessment

We provide an impartial perspective which means we can identify inefficiencies, gaps and opportunities that an internal team may overlook due to familiarity or internal biases

Expertise and Best Practices

LSI has extensive industry knowledge as well as an understanding of the latest best practices, technologies and methodologies that can enhance field services. That allows us to benchmark your field services against industry standards and competitors and provide insight into where you stand and how you can improve.

Improved Operational Efficiency

Streamlining field operations helps to reduce waste, increase productivity and optimise resource allocation, ultimately reducing costs for your organisation

Enhanced Service Quality

Improved processes and better resource management lead to an improved quality of service and consistency across your field teams. These all lead to reduced time to fix network outages and happier customers and stakeholders.

Risk Mitigation

A thorough review can uncover potential risks in your field operations such as safety issues, compliances gaps or other operational vulnerabilities. We can work with you to mitigate these risks, ensuring a safer and more resilient operation.

Case Studies

Proven Success: Real-World Results from Our Clients

Payments Leakage to Contractors

Our client was exposed to financial risk through leakage on a large telecommunications project. LSI sampled a selection of contractors to identify leakage through poor financial and project practices.

Other Consulting Services

Operational Strategy

Service Delivery Management

Customer Centricity

Organisational Design

Process Design & Optimisation

Productivity / Efficiency

Programme / Project Management

Continuous Improvement

Technology Lifecycle Management

Quality Management